PART TIME ASSISTANT

POSITION OVERVIEW

We are seeking a highly reliable, bilingual Assistant to provide comprehensive personal support to a demanding entrepreneur. This role requires someone who is proactive, detail-oriented, and comfortable managing personal, family, and pet care responsibilities with precision and discretion.

MANDATORY REQUIREMENTS

Location & Language

• Must be based in San Juan metro area, Puerto Rico (non-negotiable)

• Must have reliable transportation and valid driver's license (required for local coordination)

• Fluent in both English and Spanish (mandatory for local coordination)

• Available for on-demand work outside regular hours

Pet Care Requirement

• Must be dog-friendly and comfortable with pets

• Strong preference for Personal Assistant to provide in-home pet care during travel

• Alternative: Able to arrange and coordinate professional pet boarding when needed

• Must be available for last-minute pet care when travel plans change

CORE RESPONSIBILITIES

Family & Medical Management

• Family Coordination: Manage communication with family members

• Medical Management:

  • Coordinate Prescriptions App

  • Handle pharmacy pickups

  • Prepare daily AM/PM pill cases

  • Schedule and coordinate doctor appointments on regular schedule

  • Serve as emergency contact

  • Provide medical support coordination while Principal is traveling

Travel Support

• Travel Planning: Primary responsibility for booking all travel using loyalty accounts

• Loyalty Program Management: Maintain airline and hotel status, maximize points

• Travel Coordination: Work with Director of Operations on business vs. personal travel

• Trip Management: Maintain updated travel itineraries

Pet Care

• Veterinary Care: Schedule and coordinate vet appointments and grooming

• Travel Pet Care:

  • Preferred: Provide in-home pet care during Principal's travel

  • Alternative: Arrange boarding and handle pickup/delivery

  • Last-minute availability for sudden travel changes

Personal Administrative Support

• Personal Property: Coordinate with CFO on apartment management

• Shipping Coordination: Handle personal item shipping when needed (on-demand)

• Personal Memberships: Annual review and management of social and professional organizations

• Bilingual Bridge: Handle Spanish-language coordination with domestic staff and local vendors

• Personal Expense Support: Work with CFO on expense tracking

WORKING RELATIONSHIPS

Direct Reporting

• Principal: Direct personal support and coordination as needed and on demand

• Weekly Check-ins: Participate in weekly coordination meetings

Key Coordination Partners

• Director of Operations: Travel planning and email coordination

• CFO: Personal expense and property matters

• Domestic Worker: Spanish-language communication bridge

• Executive Assistant: Travel coordination when Principal is doing work travel

SCHEDULE & AVAILABILITY

Base Schedule

• Part-time position with flexible core hours

• On-demand availability for urgent personal needs

• Travel-dependent schedule based on Principal's travel patterns

On-Demand Requirements

• Medical coordination while Principal is traveling

• Last-minute pet care for sudden travel changes

• Emergency personal coordination as needed

• Shipping and logistics when time-sensitive personal matters arise

QUALIFICATIONS

Required Skills

• Language: Native or near-native fluency in English and Spanish

• Communication: Excellent verbal and written communication in both languages

• Organization: Strong attention to detail and organizational skills

• Technology: Comfortable with smartphones, apps, and basic digital tools

• Medical: Comfortable handling prescription coordination and medical appointments

• Pet Care: Experience with dogs and willingness to provide pet care

Preferred Experience

• Previous personal assistant or household management experience

• Experience with travel planning and loyalty programs

• Familiarity with Puerto Rico healthcare and pharmacy systems

• Pet care or veterinary experience

• Bilingual administrative or customer service background

PERSONAL ATTRIBUTES

Essential Qualities

• Reliability: Dependable for both scheduled and on-demand needs

• Discretion: Handle personal and family matters with complete confidentiality

• Flexibility: Adapt to changing schedules and urgent requests

• Initiative: Proactive problem-solving and anticipating needs

• Cultural Sensitivity: Comfortable working with both English and Spanish-speaking contacts

• Animal Comfort: Genuine comfort and care for pets

Communication Style

• Professional: Clear, concise communication with all contacts

• Bilingual Fluency: Seamless switching between English and Spanish as needed

• Calm Under Pressure: Maintain composure during urgent or stressful situations

• Detail-Oriented: Accuracy in medical, travel, and personal coordination

Compensation & Benefits

• Competitive part-time compensation based on experience

• Mileage reimbursement

• Flexible schedule with core availability requirements

• Growth opportunity as personal needs evolve

• Work with established team of professionals

Success Metrics

Primary Measures

• Travel Efficiency: Successful loyalty program management and status maintenance

• Medical Coordination: Accurate prescription and appointment management

• Pet Care Reliability: Consistent, high-quality care for Cash

• Family Satisfaction: Positive feedback from family members on communication and coordination

• On-Demand Responsiveness: Quick, effective response to urgent personal needs

Team Integration

• Seamless coordination with other professionals

• Effective participation in weekly team check-ins

• Clear communication of personal needs affecting business operations

Application Requirements

Please provide:

• Resume highlighting relevant personal assistant or household management experience

• Examples of bilingual communication and coordination experience

• References who can speak to reliability and pet care comfort

• Availability for both part-time schedule and on-demand work

• Confirmation of San Juan metro area location and reliable transportation

• Valid Puerto Rico driver's license

San Juan, Puerto Rico 🇵🇷